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Saffron Community Trust believes that in order to achieve our organisational mission and to ensure that our work has the greatest impact, we need to be accountable to our key stakeholders.
We have great emphasis on transparency and information-sharing, stakeholder participation in decision-making, evaluation and complaint mechanisms.
Key stakeholders include the individuals and communities with whom we work; partners and allies; donors and supporters; staff and the wider public; and regulatory bodies in the UK and in countries where we intend to operate.
Saffron Community Trust takes accountability as an important foundation of the organisation so that it fully supports our vision and mission, and ensures that our work has the greatest impact.
We intend to work with poor people both locally and in developing countries through supported projects,
We intend to work with local people who are better placed to understand the issues that keep their local communities trapped in poverty and how they can be supported
We intend to work with government and international organisations to better understand the needs of poor people, and work towards improving their lives.
We intend to work with members of the public who will campaign for Saffron Community Trust and help us to convey these messages and to increase awareness of our work.
Described below are the ways we make ourselves accountable, or plan to do so, with each of our different stakeholder groups.
One of our core principles is to ensure our work is effective by involving poor people and partners. We want to involve them in monitoring what is delivered and in assessing impact. If there are problems, we want people to be able to make a complaint and to know that it will be acted upon. We will also publish information about our work on our website and update this.
We have a plan to improve our accountability to the people living in poverty with whom we work.
This includes: working to ensure that SCT will meet all HAPI (Humanitarian Accountability Programme International) standards; working towards delivering the Sphere Standards for humanitarian action.
Saffron Community Trust aims to be open and transparent with donors and supporters. We will produce reports, including The Annual Report and Accounts and The Annual Review, as well as other materials such newsletters and email messages to give feed back on where money is being spent.
The most comprehensive and current source of information is our website.
We will strive to keep fundraising and administrative costs low.
Saffrom Community Trust prays and hopes that we are established as a long-term development and humanitarian work organisation and will work through local partner organisations.
We aim to work with many other groups who may be affected by what we say and do.
These include: Other agencies in the humanitarian and development sector, especially in the United Kingdom; Other allies and partners in developing countries which may be particularly affected by our work we will endeavour to ensure that our behavior and actions are at a high standard, we also seek to be sensitive about our public and private advocacy and campaigning work.
Saffron Community Trust may make public statements that call for support from the wider public. In these circumstances, we will aim to ensure that what we say is based on our beleifs to overcome poverty and suffering and that it is based on our experience and research. In order to make more informed judgements about Saffron Community Trust and about what we say, the public is entitled to know whether or not what we suggested did happen or may happen, and to know the reasons. If concerns are raised that our claims are inaccurate or unfounded, we will investigate and respond appropriately.
We are committed to an open and accountable management system in which staff are properly line-managed. We also have human resources policies, to which staff with grievances, or those wishing to disclose information about malpractice have recourse.
Finally, and importantly, we are accountable to the Charity Commission and its regulations as is necessary for us to operate as a charity in the United Kingdom.
We will also be accountable to the host governments in countries where we intend to operate.